Privacy Policy
SwoopWin (www.swoopwin.com) is committed to protecting your privacy. We only use the information we
collect about you to process orders, provide you support and to keep you informed of opportunities or changes to the system. Please read on for more details about our privacy policy.
(1) What information do we collect? How do we use it?
When you purchase a ticket through SwoopWin we need to know your name, your e-mail address, your mailing address and you will also provide your credit card details (Credit card details and processing is not collected by SwoopWin). This then allows us to process your order and to notify you of your order status by email. We never collect your credit card details as these go direct to the selected payment portal gateway using there own SSL Encryption.
(2) How does SwoopWin protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer
(SSL) encrypts all of the information you enter before it is transmitted over the interenet
and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
(3) What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We
do not use cookies to collect or store any information about visitors or customers.
Like many websites, we use "cookies" to enable us to personalise your visits to this website, simplify
the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies
are small pieces of information that are stored in the hard drive of your computer by your browser. Your
browser will have the option to prevent websites using cookies (your browser's help screen or manual
will tell you how to do this), but please note that this may reduce the functionality of this Site and
other websites.
Like all websites, our servers automatically record 'log files' containing information about the volume
and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time
spent on site. We use log files to build pictures of how our site is used that help us to monitor and
improve the service. We cannot identify you from your log files.
(4) Will SwoopWin disclose the information it collects to outside parties?
SwoopWin does not sell, trade, or rent your personal information to others. SwoopWin will not give out
the details of any of its customers to any third party.
(5) Access to, changing or removing the information we hold
Registered users of this Site can update their information, change settings or cancel their membership
on their 'My Account' page once signed into their personalised member area.
Non-registered and registered users of this website can request we provide them with a copy of the
personally identifiable information we hold via email to privacy@swoopwin.com. You may ask us to make
any necessary changes to ensure that such information is accurate and kept up-to-date.
We subscribe to the mail preference scheme which regulates unsolicited addressed mail. For more information
about the scheme visit http://www.dma.org.uk.
(6) Your Consent
By using our Web site, you consent to the collection and use of this information by SwoopWin. If we
decide to change our privacy policy, we will post those changes on this page so that you are always
aware of what information we collect, how we use it, and under what circumstances we disclose it.
(7) Changes to the policy
We may change this policy from time to time as we add new services or features or in response to changes
in the law or our commercial arrangements. Any changes to this policy will be posted on this website.
(8) Questions and Feedback
If you have any questions or feedback related to our Privacy Policy, please email us at privacy@swoopwin.com
SwoopWin
52 -54 Weir Road
Wimbledon
London
SW19 8UG
Tel: +44 20 8123 7748
Email: privacy@swoopwin.com
Web: http://www.swoopwin.com